Need2Know (1st Edition) PDF Ebook

This eBook is a bridge between South African citizens and the legal system of the country. It guides the reader as to how to use relevant legal instruments e.g., Ombudsman (created by the South African Government) to address their dissatisfaction regarding goods and services delivery. Having a better understanding of how to use these legal instruments is empowering for all South African consumers as they will know and be able to apply their rights within the country and the marketplace, respectively.

Sections of the Constitution of South Africa are placed alongside the Consumer Protection Act to bring about a better understanding as to South African citizen’s legal rights and the impact they have on legislation pertaining to the South African consumer. The eBook aims to be interactive therefore, throughout the eBook various active hyperlinks will lead you directly to the relevant complaint forms or websites to assist you in addressing your issue. There is an alphabetically listed Ombud directory and a more detailed explanation of their function in their industry sector’s chapter.

By becoming empowered with the knowledge shared in this eBook, all South Africans should have a better understanding of the rules, regulations, legislation, and bylaws of the various industry sectors in the country which will enable them to address their dissatisfactions accordingly.

See Preview pages from the book below: